How to manage unhappy customers

Unhappy customers drain your energy. They are annoying — especially, the ones on the free tier. But there are bulletproof ways to deal with them.

a person yelling in a phone receiver
Photo by Icons8 Team on Unsplash

Most bootstrapped founders I know are introverts (gosh, that I can relate to!). They love the idea of building a successful business, they love seeing those numbers…